Graphix Dimensions

  • Art Storefronts Prints is an extension of Art Storefronts, the all-in-one solution for photographers and artists to build a fine art business.
  • Art Storefronts Prints is a service wrapper on top of the best fine art printing companies and photo labs in the United States.  We do not do our own printing; instead we have pre-negotiated pricing, extremely high quality standards, quality-check-ups, and bring a new level of transparency to what you are buying.  
  • At Art Storefronts, we are completely transparent about what brand of printer, ink, and medium is used in your prints.  We want you to know this for several reasons:  
    • First, is to understand the price you are paying for the quality you are getting.  For example, while you can buy “canvas prints” in many places, there is a massive different between a fine art canvas print made on a Chinese imported canvas printed on an HP Latex printer that will likely fade or yellow on your customer’s wall vs. a print made on an archival, 100-year rated canvas printed on an Epson printer with 100-year rated inks.  Whenever you start comparing prices, you should find out exactly what you are getting. We are confident that we will be extremely competitive for the offering we provide.
    • Second, too many art printing companies hide the printer, medium, and inks they use to make prints.  While some may be transparent about certain media types (i.e. photo papers), they will hide information about others (this is especially true when it comes to canvas, but includes other media types).  This makes it much harder to understand what you are buying and whether you can stand behind your art. It also makes it hard to know whether you are being screwed, or just ripped off. You should be able to make an apples to apples comparison.
  • Our fulfillment vendors are held to a very high standard.  First, they are contractually obligated to specify the printer, media, and ink used.  The contract also limits them from being able to change any of these on you. For example, they cannot cut a corner by implementing a cheaper 3rd party ink that is no longer 100-year rated.  Simply put - No changes are allowed without our explicit approval.
  • In the end, all of this saves you time and hassle.  You can buy from Art Storefronts knowing we are doing all this work for you.  You can take advantage of competitive pricing and just have piece of mind to focus on growing your business.

Why choose Graphik Dimensions?

  • This is a beginning of a brand new fulfillment structure, where Art Storefronts has more control.
  • Better media types, better prices
  • Faster/better service.
  • Bringing a new level of transparency to fine art print fulfillment by exposing the printer type, ink type, media type.

For more information about our products and services, please visit our main website at www.asfprints.com.

Frequently Asked Questions

Who to contact? 

Art Storefronts has an entire team of customer support agents ready to answer any questions you have. To get the answers you need, please email asfprints@artstorefronts.com

 

When will I receive my order?

We do our best to ensure your order arrives in a timely manner. In general, most frame orders are processed, produced and shipped within 2-3 business days - and typically arrive in 4-5 business days. Canvas orders are usually produced in 3-4 days, arriving in 5-6 business days. Next day and 2-day express shipping are available, however please note that these options will not affect processing time. You can upgrade to priority production for $9.50, creating expedited production of your order. International orders typically arrive within 6-10 business via USPS Priority Mail.

How are your frames shipped?

We ship our frames with a specially-designed packaging system that is superior to standard cardboard corners. The frame is bubble wrapped and bound to a cardboard suspension pad that allows two inches of space to cushion the frame within its shipping box.

Returns And Refunds

For a refund or replacement, please contact asfprints@artstorefronts.com
Refunds are issued on a case by case basis and will take 7-10 days to process.

Can I cancel my order?  

We'll have more info on this very soon!

International Shipping: 

Do you ship orders outside the USA?

While we are based in the United States, we've happily shipped orders to a great number of non-U.S. destinations, for years. 
Please note, certain very heavy items require our special attention to get you the best shipping rates. We will contact you if the weight of your item requires special pricing. To find out more about the Shipping and Returns, click here: Shipping and Returns

International Delivery Times

In addition to our production time, International orders usually take 6-10 business days to many major markets for shipping. Typically, international orders ship USPS but we reserve the right to utilize other carriers such as UPS or FedEx depending on size & weight. To find out more about the Shipping and Returns, click here: Shipping and Returns


Want to know about orders to Canada?

Canadian shipments typically ship USPS, but we reserve the right to utilize other carriers such as UPS or FedEx depending on size & weight. All Canadian orders will include a NAFTA statement of declaration.


Taxes, Duties, Brokerage Fees and Tariffs

If taxes, duties, brokerage fees or tariffs are imposed by a destination country, then our customers will be responsible for those. For larger sized orders that can't be shipped via USPS to Canada, UPS or FedEx can be used instead to reduce brokerage fees or customers can use their own brokerage carrier. Standard brokerage rates will be used for business customers, but they may assign their own broker once they receive a customs notification.


Package Tracking

Package tracking capabilities vary depending on the method of shipment. All shipments will include a trackable customs declaration form.


Prices and Shipping Charges

All prices are calculated in United States Dollars (USD).

 

Can I ship to Canada/International/APO/FPO addresses?

Yes. Additional charges may apply. Items will be shipped USPS Priority International or FedEx, per request. See our shipping information for full details.

Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

RETURN POLICY If the original artwork doesn't satisfy you entirely, you have 7 business days to return it in its original package. I will pay the shipping fees for the return and will refund the total amount you spent within 7 business days. For prints, get in touch with the printer Skyline Art Prints based in Austin, TX. If you have any issues with damaged prints or want a refund, please contact me directly. SHIPPING Originals: Time Once the transaction is confirmed on the website, the preparation and packing begins. The process takes 3-4 business days for works under 36" in size and 5-6 business days for works over 36" in size. Then we must add a few more business days for the shipping depending on the distance of the location. Packing Works under 36" in size are packed in industrial strength cardboard, bubble wrap, layers of additional cardboard, corners, sealed plastic bag and acid-free glassine paper. Works are shipped FedEx Ground. Works over 36" in size are packed in a custom wood crate built by Craters & Freighters of St. Louis, shipped in professional bubble wrap, layers of additional cardboard, corners and acid-free glassine paper. Works are shipped by Craters & Freighters of St. Louis. Every original artwork is packed following the most rigorous guidelines to ensure the safety of each work. You can read those guidelines for packing works here : http://www.saatchiart.com/packaging Prints: The printing and shipping of prints is fulfilled by Skyline Art Prints based in Austin, TX. Insurance All the original artworks are insured for the value of the sale during the shipping (the shipping cost includes the insurance). Documents included Original artworks are shipped with the following documents: custom declaration (if necessary), instructions on how to unpack the work (if necessary), authenticity certificate, acquisition certificate, invoice. Question? Don't hesitate to contact me info@kathrynneale.com

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

WARNING: This merchant has removed information about what materials they are using in the production of their products. Please verify with them directly.

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